Empowering consumers with knowledge, legal aid, and advocacy for fair trade practices and consumer justice.
To protect and promote consumer rights through legal aid, awareness, and advocacy, ensuring fair trade practices and justice for all consumers.
A society where every consumer is aware of their rights, has access to justice, and markets operate with transparency and fairness.
Assistance in drafting and filing consumer complaints before appropriate consumer forums and courts. Expert guidance on documentation and legal procedures.
Regular workshops, seminars, and awareness programs on consumer rights, product safety, fair trade practices, and legal remedies available to consumers.
Alternative dispute resolution through professional mediation between consumers and businesses for quick, cost-effective, and amicable settlements.
Escalate consumer grievances to appropriate regulatory authorities, government departments, and statutory bodies for prompt action and resolution.
Protection against hazardous goods and services
Know quality, quantity, potency, purity, price
Access to variety of goods at competitive prices
Consumer interests receive due consideration
Fair settlement of genuine grievances
Awareness about consumer rights and remedies
If you've been cheated or have a consumer complaint, we're here to help.